Frequently Asked Questions

Do I need insurance to rent a car?

We currently use Turo as our booking platform and insurnance will be included with the rental.

What kinds of payment does MTG Auto Group accept?

Turo accepts only the following payment methods issued in the primary guest’s name: 

  • Most credit cards issued by major financial institutions, including American Express and Discover

  • Non-temporary debit cards with a Visa or Mastercard logo that are linked to a checking account. (Includes debit cards from online banks, such as Chime, Ally, and othersDoesn’t include reloadable debit cards such as Simple, Chase Liquid, or EDD) 

  • Revolut card (No other prepaid cards)

  • Apple Pay on mobile devices in all locations 

  • Google Pay on mobile devices in Canada and the US 

How old do I have to be to rent a car from MTG Auto Group?

You must be at least 25 years and older and have over 2 years of experience driving to rent from us. You must not have any severe moving violations and/or DUI cases on your record. If so, there is a possibility your rental agreement and or reservation will be denied. If you are under the age of 25 you may inquire with us for more information.

Can I add another driver?

  • Guests can add up to eight additional drivers. 

  • Additional drivers must pass our verification process to be added to a trip. 

Can I cancel my reservation?

  • You can cancel most trips yourself without contacting Turo.

  • All cancellations are effective immediately

  • Once you cancel, you’re no longer authorized to receive or drive the car.

Fuel, Tolls, Driving Tickets, Towed Vehicles, Parking Tickets and Red Light Camera Tickets:

The refueling charge for a rental will be $5/gallon.

Tolls: Tolls are charged as a $15/day flat fee and are collected from the security deposit at the end of the rental period.

Driving tickets: Each driver is responsible for their own driving citation’s and driving tickets.

Parking tickets and red light cameras: The renter is fully responsible for any parking citations, and red light camera tickets during the rental period.

Towed vehicle: Any towing charges or damages incurred during the rental cycle will be deducted from the deposit and/or billed to the client.

The client can continue the rental after the charges are paid and the vehicle is released.

Can I return my car a day or more early?

We charge the full amount of the rental in advance or on the day of the rental. Once a vehicle is reserved we are not allowed to rent the vehicle during the days of your rental period. If you cancel early you will be given a credit for future rentals in the amount of days left during your rental period.

How many miles do I get?

It depends on the car you select: some come with unlimited miles, and others have a limit of 200 a day.

Can I get a car for just 1 day rental on Friday, Saturday, and Sunday?

You can rent our vehicle for $250 a day, minimum 3 days. Even if the drop-off is early, the client is responsible for 3 days of payment.

Does MTG Auto Group deliver their cars?

We pride ourselves in providing an exceptional experience to our clients that rent our vehicles. We deliver within 15 miles, and a fee is assessed for delivery.

At what times can you guys deliver / pick up my rental?

We do not currently offer direct vehicle delivery or pickup. Instead, we provide a $25 Uber or Lyft voucher each way ($50 total) to cover your transportation to and from our location. If you prefer to drop off the vehicle at the airport, a $150 airport drop-off fee will apply.

Our Pickup location is 128 W Dickson Ln, Little Elm, TX 75068, USA

How long does it take to get my car delivered?

We advise our clients to allow us a 1 and a 1/2 hour window to make deliveries.

Have a question for us?

Contact Us

Why Choose Us!

Our mission is to assist hardworking individuals and families by offering flexible, dependable, and cost-effective rental solutions. Whether you require a vehicle for everyday use, or a special occasion, we are here to meet your needs. Rely on us for exceptional service, well-maintained vehicles, and competitive pricing designed to help you move forward with confidence and convenience.

Alstone Dr, Frisco, TX 75035, USA

Want to book from us?

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

MTG Auto Group, All Rights Reserved, 2025